Contact & Reporting

Send the right signal to the right desk.

Use the official Zone Esports Namibia routes for community help, reports, parent or guardian questions, competition-entry support, partnerships, and suspicious activity. Keep private account access out of every message.

Urgent Immediate danger

Contact a parent, guardian, platform safety team, local emergency contact, or relevant authority first.

Safety Unsafe contact

Report harassment, threats, impersonation, suspicious links, unsafe minor contact, or doxxing.

Community General support

Use support for participation questions, external competition issues, parent queries, or official Zone information.

Report Types

What to send.

Send only what is needed to understand the issue. Screenshots help, but blur private data when possible.

01

Safety Concern

Harassment, threats, bullying, doxxing, hate speech, unsafe minor contact, or abuse.

02

Account Scam

Fake admins, password requests, suspicious links, account takeover attempts, or impersonation.

03

Competition Support

Zone entry questions, team registration support, match-room issues affecting a Zone lineup, or help finding the organizer's official route.

04

Parent / Guardian

Questions about under-18 participation, permission, communication, or external competition expectations.

Before You Send

Do not send sensitive account access.

  • Do not send game passwords, email passwords, OTPs, recovery codes, banking logins, or private account access.
  • Do not send another person's ID, phone number, address, or private screenshots unless it is necessary and you have permission.
  • Use official channels only. If a message comes from an unknown person claiming to be Zone, verify it first.
  • If someone is in immediate danger, escalate to a responsible adult, platform safety team, local emergency contact, or authority first.